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Privacy Policy

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Privacy Policy

Zillan Clinical Research values your privacy and is committed to protecting your personal health information in accordance with HIPAA and applicable U.S. privacy laws.

1. Information We Collect

When you complete a clinical trial interest form, we may collect:

Full name and contact details
Age, gender, and general health-related information
Health conditions relevant to the clinical study
Any other information voluntarily provided by you

2. How We Use Your Information

We use the information you provide to:

Assess your eligibility for current or future clinical studies
Contact you regarding study opportunities, scheduling, and participation, including via phone calls, emails, and SMS (where you have provided consent)
Maintain internal records for recruitment and regulatory compliance

SMS Communication

If you provide your mobile number and opt in to receive text messages, Zillan Clinical Research may send SMS messages including, but not limited to, study opportunities, appointment reminders, scheduling updates, and study-related notifications.

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP.
For assistance, reply HELP or visit https://zillanclinicalresearch.com/.

3. HIPAA Compliance

All health-related information is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Your information will be stored securely and shared only with authorized members of the research team and Institutional Review Boards when necessary.

4. Data Security

We implement administrative, physical, and technical safeguards to protect your information from unauthorized access or disclosure. Our staff are trained in Good Clinical Practice (GCP) and confidentiality procedures.

5. Data Sharing

We do not sell, rent, or disclose your personal information and messages, including SMS content, to third parties except:

As required by law or regulation
With your explicit written consent
With clinical trial sponsors under strict confidentiality agreements

6. Your Rights

You have the right to:

Access the data you have provided to us
Request correction of inaccurate information
Request deletion of your data (subject to regulatory retention requirements)

7. Cookies and Tracking

Our website may use cookies or tracking technologies to improve user experience, but we do not use them to collect health information.

8. Contact Us

If you have questions or concerns about your data or privacy, please contact us at:

Email: info@zillanclinicalresearch.com
Phone: +1(213) 245-5462